Privacy & Data Policy

Fenridge Pasture Meats respects your privacy and is committed to handling personal data responsibly. This policy explains how we collect, store, and use information when you browse our website, place an order, or contact our team.

1. Data Controller

Fenridge Pasture Meats
18 Silver Street, Lincoln LN2 1DY, England
Phone: 441 522 846 397
Email: [email protected]

2. Information We Collect

We collect only the data necessary to process and deliver your orders or respond to enquiries. This includes your name, phone number, email address, and delivery details. Technical information such as browser type, device, and approximate location may be logged through analytics cookies.

3. How We Use Data

• To confirm and fulfil orders;
• To manage delivery schedules and notify customers of changes;
• To respond to queries and support requests;
• To maintain legal accounting records;
• To review general site performance using anonymised analytics.

4. Legal Basis

We process personal data under the lawful bases of contract (fulfilling an order), legitimate interest (improving services), and consent (when you agree to optional updates or analytics cookies).

5. Retention

Customer details linked to financial records are held for up to seven years in accordance with UK tax regulations. Other correspondence and contact forms are removed after twelve months unless required for ongoing service.

6. Sharing and Storage

Data is stored on secure UK-based servers. We do not sell, lease, or trade customer information. Third-party access is limited to trusted payment processors and courier partners operating under confidentiality and data protection agreements.

7. Your Rights

Under the UK GDPR, you have the right to access, correct, or erase your data, restrict processing, and request a copy of what we hold. To exercise these rights, contact us via the email above.

8. Updates

This policy may change as regulations or our services evolve. The latest version will always be published on this page with a revised date stamp.

Last updated: November 2025